What are the Best Practices for Building a Request For Proposal for an Automation Project?
Project Planning – The First Step is Often the Hardest
Melton Machine & Control Company has been an integrator of automation systems for over 55 years. During this time, we have encountered thousands of Request for Proposals (RFPs) and have developed a deep understanding of what makes an RFP effective.
While each automation project has unique elements, many share common features that must be communicated clearly in the RFP to ensure a timely and accurate response from the integrator. The following guide is a roadmap to help you understand the necessary details to develop an RFP.
While it may seem comprehensive, consider it a flexible tool. It’s not necessary to have every detail upfront, but more information will help ensure a more accurate proposal.

Back to the Basics: What is an RFP?
When drafting an RFP, also known as a Request for Quotation (RFQ), the first step is to clearly define its purpose and outline the project objectives. This allows the integrator to understand the project's scope and what the client seeks to achieve through automation.
Additionally, it is important to provide background information on the project, including why it is being initiated and what needs led to its creation.
For instance, budget constraints may significantly shape the design parameters—if the maximum available funding is $300,000, it is critical to make that clear so that the integrator does not design a solution beyond that limit.
If relevant, it is also helpful to share information about the company's culture, values, and mission, especially if this automation project aligns with or looks to advance those aspects. Understanding these elements can help the integrator design a solution that fits within the company’s broader strategic vision.
Project Objectives and Scope of Work
The next section should provide a detailed overview of the project’s objectives, specifying how much involvement the client expects from the integrator.
For example, are the parts to be manufactured already designed, or will the client need assistance in that area? Will the project require a full turn-key system, or should it be a system that the client's engineers can finalize on their own?
The more details provided on the desired outcomes and key deliverables, the more accurately the integrator can propose solutions.
Key project data such as production rates, quality metrics, permissible part variation, and the number of members in the part family (along with their dimensions) should be included, as these directly affect system design.
The scope of work also needs to be outlined. If this project is part of a larger automation initiative, this should be noted. In such cases, the integrator will need to coordinate with upstream and downstream processes to ensure a seamless integration.
Early consideration of connectivity with existing systems will not only reduce costs but also prevent complications after installation.
Customer Specifications
The success of any automation project hinges on how well it aligns with the customer's technical specifications and operational needs.
Therefore, any technical requirements, from component preferences to specific environmental conditions (such as the need for explosion-proof designs), should be outlined in the RFP. If there are performance metrics to be used to evaluate the system’s effectiveness during the Run-off or installation stages, these must be defined at the outset.
Safety requirements are also crucial and should be communicated clearly, as these often impact system design and compliance costs.
Guidelines for Working Together
To streamline the RFP process, clearly define the conditions that need to be met to submit a proposal. To ensure a smooth process throughout, this is the section of the RFP in which you should also define the nature of the partnership.
Some questions to consider including are:
- Will there be a single point of contact or a design/build group for the project?
- Who should the integrator reach out to for clarification during the RFP process?
- What are the Terms and Conditions for purchasing a solution?
The format in which the proposal should be submitted should also be specified. If there are Non-Disclosure Agreements (NDAs) that need to be signed before certain project details can be shared, this should be included in the initial correspondence.
The more clarity provided at this stage, the smoother the process will be moving forward.
How Will the Proposal Be Evaluated?
Understanding how proposals will be evaluated is essential for both the client and the integrator.
For example, if price is the primary concern, the integrator may offer a more cost-efficient solution. If production uptime or a history of success with similar automation is more important, the integrator can prioritize those aspects.
If the evaluation process occurs in phases, it is helpful to explain the criteria for advancing through each phase. This transparency will ensure that proposals meet the client’s expectations and requirements, allowing for a more efficient review process
Milestones and Timelines: Tracking Success
Clear milestones and timelines will help keep the project on track from the outset. If the project has a specific start-up or completion date, this should be noted. If there are intermediate milestones that must be met, these too should be outlined.
Another critical timeline consideration is how quickly the RFP needs to be returned. Additionally, are there any government or regulatory approvals required before the project can proceed? Identifying these steps early will prevent delays further down the line.
The RFP should also include information about when the client will provide necessary data, such as CAD models, sample parts, or drawings. It’s important to ensure that the lead times for critical pieces of purchased equipment align with the overall project timeline. Clients should be aware that long lead times for equipment may extend the overall project schedule.
Melton Machine & Control Company is Here to Help
At Melton Machine & Control Company, our goal is to provide solutions that meet the unique needs of your automation project while managing risk throughout the design and build phases.
The more comprehensive the information provided in an RFP, the more precise our project development will be. Lower project risk means reduced costs. It’s all part of our commitment to delivering solutions that help you achieve your goals without unnecessary complications.
START A CONVERSATION
Have questions? Want to submit an RFP to our experts? For more information or to start the journey toward your next automation project, reach out to Melton today. Our decades of expertise in automation can ensure your project’s success.